FAQ
General Studio Policy
What services does Ahja Lonyae offer?
We provide full-spectrum brand architecture including:
- Brand Strategy & Positioning
- Visual Identity Design (logos, typography, color systems)
- Graphic Design (marketing materials, social assets)
- Print Design (packaging, flyers, books, branded collateral)
- Web Design (WordPress + Divi, landing pages, full websites)
- Creative Direction (campaigns, visuals, storytelling systems)
This is not a “quick design” service. This is brand building at a legacy level.
Who do you work with?
We work with visionaries. That includes:
- Artists, authors, and creatives
- Beauty and fashion professionals
- Filmmakers and storytellers
- Brands ready to elevate into luxury positioning
If you’re looking for cheap, fast, or basic — this is not your lane.
Do you offer consultations?
Yes. All projects begin with a paid discovery call or an approved application.
No discovery = no work. Period.
Payment & Project Structure
What is your payment policy?
- No deposit, no work.
- Projects are paid upfront or through structured payment plans.
- All payments are non-refundable once work has begun.
You are investing in expertise, not just deliverables.
How long do projects take?
Timelines vary depending on scope, but general ranges:
- Branding: 2–6 weeks
- Graphic/Print Design: 1–3 weeks
- Web Design: 3–8 weeks
Quality takes time. Rush energy kills good design — we don’t do that here.
Branding Standards
What makes your branding different?
We don’t just design logos.
We build brand systems:
- Symbolic identity (logos, icons, marks)
- Typography hierarchy
- Color psychology & usage rules
- Visual language (textures, patterns, imagery)
- Brand voice & storytelling direction
Your brand should feel like a world — not a graphic.
What makes your branding different?
We don’t just design logos.
We build brand systems:
- Symbolic identity (logos, icons, marks)
- Typography hierarchy
- Color psychology & usage rules
- Visual language (textures, patterns, imagery)
- Brand voice & storytelling direction
Your brand should feel like a world — not a graphic.
Will I get multiple logo options?
You will receive strategic concepts, not random variations.
Each concept is:
- Built from research
- Aligned with your positioning
- Designed to scale across platforms
We refine excellence — we don’t throw spaghetti at the wall.
Do you design in color first?
No.
All logos begin in black and white to ensure:
- Strength
- Versatility
- Timelessness
Color comes after the foundation is solid.
Graphic & Print Standards
What file types will I receive?
Depending on the project, you may receive:
- AI, EPS, SVG (vector files)
- PNG, JPG (web use)
- Print-ready PDFs
You will always receive what you need to operate professionally.
Do you handle printing?
We design for print and can guide production, but printing may be:
- Managed through trusted vendors
- Or handled by the client with provided specifications
We ensure your designs are print-ready and luxury-quality.
Can I request edits after delivery?
Each project includes a set number of revisions.
Additional revisions:
- Must be paid
- Must stay within the original project scope
New ideas = new invoice.
What platforms do you use?
Primary platform:
- WordPress (Divi Theme)
We build:
- Clean, scalable, high-converting websites
- Mobile-responsive layouts
- Brand-aligned digital experiences
Will I be able to update my website?
Yes.
You will receive:
- A functional, user-friendly backend
- Basic guidance on how to manage your site
But understand — maintenance is a separate service.
Do you provide hosting and domains?
No, but we guide you in choosing:
- Hosting providers
- Domain setup
Ownership should always stay in your hands.
Creative Direction & Expectations
Can I control every detail of the design?
You’re hiring a creative director — not a pair of hands.
You will:
- Provide vision, goals, and preferences
We will: - Translate that into a strategic, elevated outcome
Trust the process. That’s how you get luxury results.
What happens if I go silent during the project?
If communication stops:
- The project pauses
- Delays are added to your timeline
Extended silence may result in project termination without refund.
What kind of clients do you not work with?
We do not work with:
- Disrespectful or indecisive clients
- People looking for discounts without value exchange
- Projects without clear direction or commitment
Energy matters. So does alignment.
Final Word
This studio is built on:
- Excellence
- Strategy
- Legacy
You’re not just paying for design.
You’re investing in how your brand will be remembered.